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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit app.sincera.io (the “Site”).

Personal Information We Collect

Device Information

Like most website operators, when you visit the Site we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

User Information

If you choose, you may create an account on app.sincera.io. This requires your first name, surname, corporate email address and unique password.

How Do We Use Your Personal Information?

We use the Personal Information that we collect generally to:

  • Provide you with invoices and/or order confirmations;

  • Communicate with you;

  • Authenticate your access to the application;

  • Associate your profile to your company's account;

  • Screen our system for potential risk or fraud; and

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing campaigns).

Protecting Your Personal Information

Sincera uses industry-standard encryption to process and store your personal information. Your personal information is only accessed to fulfill the terms in this policy by qualified employees, contractors or affiliates. Some of our employees, contractors and affiliated organizations may be located outside of your home country; by using app.sincera.io, you consent to the transfer of such information to them.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

You may stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click on the unsubscribe link at the bottom of the email.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Cookies and Local Storage

We utilize cookies and local storage when collecting and processing your personal information. Cookies and their purposes follow below:

  • __cf_bm: Cloudflare, protects our site from malicious bots.

  • cf_clearance: Cloudflare, protects our site from malicious activity.

  • _headliner_session: Sincera, stores login token information.

  • _sp_id.*: Sincera, stores pseudonymous user ID for security and analytics.

  • _sp_ses.*: Sincera, stores pseudonymous user session ID for security and analytics.

  • ahoy_visit: Sincera, stores session ID for security and analytics.

  • ahoy_visitor: Sincera, stores pseudonymous user ID for security and analytics.

  • qs_mode: Sincera, stores chart display preference.

Visitors may wish to restrict the use of cookies, or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored — either through built-in functionality or by utilizing third party plugins.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Accessing, Correcting and Deleting Personal Information

To access a copy of personal data we hold about you, make corrections to your data, or request that we delete your information, please reach us using the "Contact Us" information below.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]